While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products.
This may depend on the colour reproduction on your computer.
Information on this website is subject to change without notice.
All trademarks appearing on this website are the property of their respective owners.
The use of any of LOOKBOUTIQUESTORE trademarks is strictly prohibited unless we provide prior written consent.
RISK OF LOSS
All items purchased from LOOKBOUTIQUESTORE.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PROBLEMS WITH YOUR ORDER
We want you have the best online shopping experience, so if you have any problems with your order, please contact our online customer service team by phone or e-mail.
PH : +6287777155888 (Indonesia only) During the hours of 9:00 to 17:00
WHAT PERSONAL INFORMATION DO WE COLLECT?
WHY DO WE COLLECT PERSONAL INFORMATION AND HOW WE USE IT?
The information we receive allows us to tailor our product offer and improve your shopping experience. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.
The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. You can request to not receive such mailings.
You do not have to provide any personal information to us unless you want to. For example, you choose whether to purchase our products or sign up for our mailing list or for special promotions. Of course if you choose not to provide certain types of personal information to us, we may be unable to provide you with the goods or services that you have requested where that information is necessary to providing such goods or services.
If you have any questions about this Privacy Statement, please contact our Privacy Officer.
We use following courier services :
Domestic: JNE (www.jne.co.id)
Domestic Orders: Please allow up to 1 – 5 working days for shipping depending on the destination cities (Certain distant cities might added more days).
LOOKBOUTIQUESTORE.com, we ship orders EVERYDAY.
Please allow 1 day after payment confirmation for us to check your payment, do quality control of your merchandise, and pack your order before we ship them on the next day.
We will deliver your purchased item(s) once we have received invoiced full amount transfer. PLEASE NOTE: We’re unable to ship if problems occurred regarding the payment.
You will be sent an email confirmation once your order has been dispatched with tracking information.
We aim to deliver all domestic standard orders in the timescales shown in the below table.
BANDUNG AREA: Estimated delivery times: 1-2 working days after shipment.
OTHER CITIES IN INDONESIA: Estimated delivery times: 2-5 working days after shipment.
We offer free shipping Bandung area on all orders (no minimum transaction needed).
Shop over IDR 500.000 and enjoy free shipping all over Indonesia
SHIPPING RULES & RESTRICTIONS
We do not responsible in risk of loss of the merchandise after JNE delivers to the address.
We do not take responsibility if JNE can’t deliver the package in time do to incomplete address, misspelled address or no recipient at the address. Please check your JNE shipping code in the ‘Track Order’ links at the top of the page and call JNE customer service (022) 2020811 / 2020812
Free shipping will be given if there are mistakes on order(s).
Kindly be noted that we only accept return or refund for items with manufacturing mistakes and items with sizes.
TRACKING YOUR SHIPMENT
Once your order has been shipped via JNE you will receive an automated e-mail with your tracking information. Your tracking information can also be found by logging into your account and viewing your orders.