Contacting Customer Service
When you contact Customer Service by phone or e-mail, please provide the following information so we can assist you as quickly as possible
Date your order was placed, if applicable
Your Sales Order Reference Number, if available
Your Tracking Number or ORDER ID, if available
Brief description of the problem you are experiencing
If you e-mail us, we will investigate your enquiry and get back to you as soon as possible.
If you call us, you will either speak directly to customer service or you will be able to leave a voice mail.