Customer Service

Contacting Customer Service

 

When you contact Customer Service by phone or e-mail, please provide the following information so we can assist you as quickly as possible

 

Your Name

 

Date your order was placed, if applicable

 

Your Sales Order Reference Number, if available

 

Your Tracking Number or ORDER ID, if available

 

Brief description of the problem you are experiencing

 

If you e-mail us, we will investigate your enquiry and get back to you as soon as possible.

 

If you call us, you will either speak directly to customer service or you will be able to leave a voice mail.