Customer Service

Contacting Customer Service


When you contact Customer Service by phone or e-mail, please provide the following information so we can assist you as quickly as possible


Your Name


Date your order was placed, if applicable


Your Sales Order Reference Number, if available


Your Tracking Number or ORDER ID, if available


Brief description of the problem you are experiencing


If you e-mail us, we will investigate your enquiry and get back to you as soon as possible.


If you call us, you will either speak directly to customer service or you will be able to leave a voice mail.